Our manufacturer since 2010 has decided to stop producing some of our heaters. Unfortunately, it is impossible for Ecotherm to remain profitable without them.
|If you have a problem with an Ecotherm heater bought until 2010 (easily recognizable because they have 2 knobs and no digital display), please email us at firstname.lastname@example.org. We will tell you what is possible to do because unfortunately the manufacturer of these heaters went bankrupt in 2010. In your email, precise your heater model and describe thourouhly the problem. Pictures could be very useful if you aren’t sure about the model and could help to understand better your problem.||If you have a problem with an Ecotherm heater bought after 2010 (easily recognizable because they have a digital display), please call Convectair at 1-800-463-6478 or send an email at email@example.com. Ecotherm’s business partner since 2010, Convectair assists you through its service centers network to solve your problems and take charge of the warranty.|